Shipping & Returns Policy
Eestikeelsed tarne- ja tagastustingimused on leitavad siit: https://overstatement.eu/tarne-ja-tagastustingimused/
1. Shipping Information
Where We Ship
We currently ship to all countries within the European Union.
Delivery Time
Orders are typically shipped within 1ā7 business days after payment confirmation. Delivery times depend on the destination country and selected shipping method.
Shipping Costs
Shipping fees vary depending on the destination and method selected at checkout. The exact cost will be displayed before finalizing your order.
Shipping Partners
We work with reliable delivery partners such as Omniva, DHL, and others depending on destination and service availability.
2. Returns
Right of Withdrawal
As an EU customer, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
To initiate a return, contact us at hello@overstatement.eu. We will provide return instructions and agree on the return address.
Return Conditions
- Items must be unused, unworn, and in original packaging
- Hygiene products (e.g. tights) cannot be returned if the packaging has been opened
- Return shipping costs are the responsibility of the customer
- Returns must be sent within 14 days of cancellation notice
3. Refunds
Refunds will be processed within 30 days of receiving the returned items. Refunds will be made to the original payment method.
If the item is faulty or incorrect, we will offer a replacement or a full refund, including return shipping costs.
4. Contact Us
If you have any questions regarding shipping or returns, please contact our customer service:
š§ Email: hello@overstatement.eu
š Phone: +372 53237930
Last updated: 15 April 2025